Delivery Information

Once you've placed and order with us, normally it will be processed within 2 working / business days (excluding weekends and UK bank / public holidays).
 

UK postage, in most cases your item(s) will be posted  via Royal Mail 2nd class signed service (unless you opt for the special delivery at check out). Sometimes we may use an alternative carrier for larger bulkier orders, but this will be at our own discretion

Once we've processed your order and handed it over to Royal Mail for delivery, it should arrive the with 2 -3 working days, but on occasions it can take a little longer. 

PLEASE NOTE: As per Royal Mail terms for shipping times, please allow 15 working / business days from expected delivery date, before contacting us as we are unable to resolve any issues with Royal Mail until this time has elapsed. 

International Postage, we use an international courier for all orders for delivery outside the UK using a Tracked & Signed service so you can track your item to your door.  Once your order has arrived in the destination country it is handed to their delivery partner (i.e.: Local Postal Service, FedEx, DHL, etc…) for the remainder of its journey to you.  International shipping times are from 3 – 15 days dependent on country.

PLEASE NOTE, since Brexit you may be charged import / tax duties on your parcel prior to delivery, these are different depending on the destination country and are the responsibility of the purchasers, please factor this in prior to ordering.

Europe = 3 – 6 Days from posting (excluding production time)
USA = 3 – 6  Days from posting (excluding production time)
R.O.W = 5 – 15 Days from posting (excluding production time)

At the present time, we have the following pricing structure in place: 

• United Kingdom - Spend just £50 GBP with us and you'll receive FREE SHIPPING
• European Countries - Spend just £90 GBP with us and you'll receive FREE SHIPPING
• Outside of Europe - Spend just £100 GBP with us and receive FREE SHIPPING

We have a 14 day returns policy. If for any reason you're not completely satisfied with your purchase, you're welcome to return it to us for a full refund of the purchase price providing the item is undamaged, unused and returned in the original packaging. We do not refund return postage costs therefore, all return postage costs must be met by the purchaser. Note: For obvious reasons we cannot issue refunds or accept returns on personalised items.

The above prices are subject to change at any time without any prior notice.